FAQ - Frequently Asked Questions

EZSCRIPTRx works with any pharmacy with a NCPDP number and payor contracts. Including filling pharmacies, virtual pharmacies, and in-office dispensing pharmacies.

The EZSCRIPTRx platform can review your prescription history and make suggestions on how you can optimize those refills to the patient's and pharmacy's financial benefit.

EZSCRIPTRx will allow your staff to quickly and easily identify the most affordable and profitable medication options available through the patient's pharmacy benefits.

EZSCRIPTRx will allow your staff to quickly and easily identify the most affordable medication options available through the patient's pharmacy benefits, improving cost obstacles commonly associated with patient adherence.

Yes, The EZSCRIPTRx platform can review your prescription history and make suggestions on how you can optimize those refills to the patient's and pharmacy's financial benefit.

EZSCRIPTRx will allow your staff to quickly and easily identify the most affordable medication options available through the patient's pharmacy benefits.

EZSCRIPTRx can effectively check any medication with an NDC number.

EZSCRIPTRx will allow your staff to quickly and easily identify the most affordable and profitable medication options available through the patient's pharmacy benefits.

The EZSCRIPTRx platform benefit verification results are in real-time.

Yes, EZSCRIPTRX can also find your patient's insurance eligibility in real time.

EZSCRIPTRx will allow your staff to quickly and easily identify the most affordable and profitable medication options available through the patient's pharmacy benefits.

Yes, our platform identifies profitable and cost effective medication options that can be processed using a patients pharmacy benefits so your patients can quickly take advantage of a better or more cost effective medication option.

By knowing all the options and the cost landscape of potential medications, we arm pharmacists with all the information needed to strategize and manage patient medications

By knowing all the options and the cost landscape of potential medications, we arm pharmacists with all the information needed to strategize and manage patient medications

EZSCRIPTRx can streamline the prescription filling process, improve the profitability of filled prescriptions, and lower the cost for your patients all in easy to use platform.

EZSCRIPTRx can streamline the prescription filling process in one easy to use platform eliminating the need for spread sheets, post it notes, and databases that quickly become outdated and lose their accuracy.

Our platform identifies profitable and cost effective medication options that can be processed using a patients pharmacy benefits so your patients can quickly take advantage of a better or more cost effective medication option.

The EZSCRIPTRx platform can not only identify better and more profitable medications as you receive scripts, it can also review your prescription history and make suggestions on how you can optimize thode refills to the patient's and pharmacy's financial benefit.

An intelligent real time benefit check (iRTBV) is a live communication with the payor to identify whether on or more NDCs are covered under a specific patient's pharmacy benefit plan. The "intelligence" is represented by EZSCRIPTRx researched and curated NDC categories that help guide pharmacists to low patient cost options while ensuring pharmacy financial health.

While both EZSCRIPTRx benefit checks and live claim transactions involve a B1 and B2 interaction with the payor, EZSCRIPTRx benefit checks are identified using a unique transaction number so the two transactions can easily be differentiated.

EZSCRIPTRx Average Insurance Reimbursement (AIR) data is sourced by submissions from our subscribed partner pharmacies and supplemented by third party data providers to provide the most accurate insurance payment estimates available today.

AIR stands for Average Insurance Reimbursement and provides our subscribers the most accurate insurance payment estimates available today.

Higher level subscription plans do allow for multiple pharmacies to be enrolled under the same subscription.

A pharmacy must provide and sign a BAA to authorize the use of EZSCRIPTRx within their pharmacy location(s).

Most pharmacies use EZSCRIPTRx in three ways: 1) Finding a low cost, covered medication option for patients as the scripts are received. 2) Finding low cost , covered medications for patients that had prescriptions that went unfilled due to lack of affordable options 3) Finding Lower cost, covered medications that are due to be refilled

Because of the vastly different types of customers and pharmacies we work with, we ask that you reach out to one of our sales agents to discuss potential ROI based on your specific pharmacy volume and filling tendancies.

Subscriptions can be upgraded at any time. The new subscription will go into effect upon the expiration of the current billing cycle.

Depending on when the request is received, we take pride in reaching out same day or within 24 hours at the latest.

Customer support can be reached at support@ezscriptrx.com and we urge our users to submit help tickets using the question mark located within their EZSCRIPTRx portal.

The enrollment process consists of registering online and completing a launch call.

After registering, scheduling, and completing your launch call, your account will be live for you to use, usually in no more than three days.

EZSCRIPTRx transaction are live communications with the payors so they can see them and are aware they are being conducted. They will see the transactions with a unique transaction number.

All subscriptions can run both E1 transactions and benefit check transactions.

Because of the cost associated with an active subscription, we are unable to provide free trial subscriptions.

Due to costs associated with obtaining credits from the exchange, credits do not roll over from month to month.

All subscriptions require a BAA for each enrolled pharmacy signed by a legal pharmacy contact and a Master Services Agreement signed by the billing contact.

There are only cancellation fees for annual subscriptions.

Our month to month plans allow for cancellation of your subscription with 7 days of the end of your current subscription's billing cycle.

EZSCRIPTRx currently has over 175 pharmacies enrolled on our platform.

If contacted by a payor regarding an EZSCRIPTRx transaction, simply explain to them that this is a benefit check.

With over three years and millions of transactions processed, EZSCRIPTRx has never been the cause of and audit or loss of payer contract.

Yes, we have partnered with CloudTop to provide an easy process for efficiently completing therapeutic interchanges so your patients can quickly take advantage of a better or more cost effective medication option.

Yes, we have partnered with CloudTop to provide an easy process for efficiently completing prior authorizations so your patients can quickly gain access to the best medication option available through their pharmacy benefits.

Book A Demo To top